Data Protection

R222's Privacy Policy — Your data is safe

This page clearly outlines how your personal information is collected, stored, used, and protected on r222.

Last Updated: January 2026

We use your information How We Protect It

A quick overview of the key pillars of r222's data protection framework.

SSL Encryption

Every transaction and piece of personal data on r222 is secured with 256-bit SSL encryption. No third party can access your data under any circumstances.

Your Data Is Never Sold

R222 never sells or rents your personal information to third parties. Protecting your privacy is our number one priority.

Secure Servers

Your data is stored on servers protected by enterprise-grade firewalls and security protocols. Regular security audits are conducted.

Minimal Data Collection

R222 only collects information that is strictly necessary to provide its services. No unnecessary personal data is requested.

Your Control

You have the right to view, correct, or delete your own data on r222. You can do so at any time by contacting our support team.

Legal compliance

R222 complies with international data protection laws and AML regulations. Our privacy policy is reviewed and updated on a regular basis.

This Privacy Policy applies to all users of the r222 (r222.onl) platform. By creating an account or using our services, you are considered to have accepted this Privacy Policy.

Type of Information Purpose of Collection Retention Period
Identity Information (Name, NID) KYC Verification & Account Security 5 years after account closure
Contact Information (Phone, Email) Support & Notifications For the lifetime of the account
Financial Information (Mobile Banking Number) Deposit & Withdrawal Processing 7 years for legal requirements
Login & Device Information Security & Fraud Prevention 90 days
Gaming History Responsible Gaming & Reporting 3 years after account closure

1 Introduction

R222 is an internationally licensed online gaming and Sports Betting platform built specifically for Bangladeshi users. We believe that protecting your personal data is not just a legal obligation — it is our ethical commitment.

This Privacy Policy ("Policy") applies to all services provided through the r222 website and mobile application. It clearly outlines what information we collect, how we use it, and how we keep it secure.

To protect your privacy at r222, we follow the highest international data protection standards. Our security systems are regularly audited by independent third parties and kept continuously up to date.

R222 is fully compliant with GDPR and international data protection regulations. We also strictly adhere to AML (Anti-Money Laundering) and KYC (Know Your Customer) policies.

2 What Information We Collect

R222 only collects the information needed to deliver the best possible service. No unnecessary data is requested or stored.

Personal Identification Information

  • Full name (as per national ID)
  • Date of birth and age verification documents
  • National ID (NID) number, passport, or driving licence
  • Current Address

Contact Information

  • Mobile Number (including bKash/Nagad/Rocket number)
  • Email Address

Financial Information

  • Mobile Banking Account Number
  • Transaction History (Deposits & Withdrawals)
  • Betting & Gaming History

Technical Information

  • IP address and device type
  • Browser & Operating System Information
  • Login Time & Location
  • Cookies & Session Data

3 How We Collect Information

R222 collects your information in several ways — all transparently and with your knowledge.

  • At the time of direct registration: Information you provide when you create an account on r222.
  • During KYC verification: From documents uploaded for identity verification.
  • While using the platform: Automated logs of gaming and betting activity.
  • During payment processing: From payment gateways during deposits or withdrawals.
  • When contacting support: Records of live chat or email conversations.
  • Via cookies: Automatically, to improve your browsing experience.

4 Purpose of Data Use

R222 uses your information only for specific, legitimate purposes. Your data is never used for unrelated reasons.

  • Creating, verifying, and managing your account.
  • Processing deposits, withdrawals, and financial transactions.
  • Preventing fraud, money laundering, and unauthorised access.
  • To personalize bonus and promotion offers.
  • Ensuring responsible gaming and monitoring high-risk behaviour.
  • Providing customer support and technical assistance.
  • Submitting mandatory reports to regulatory authorities.
  • Improving the platform experience and security measures.

R222 never sells your information to advertisers or data brokers. Your data is used solely for the purposes outlined above.

5 Data Sharing Policy

R222 may share your information with specific third parties under limited and controlled circumstances. Strict confidentiality agreements are in place for every such case.

When Information May Be Shared

  • Payment providers: To complete transactions with bKash, Nagad, Rocket, and other mobile banking services.
  • Identity verification providers: To complete the KYC process.
  • Legal authorities: To comply with court orders or government directives.
  • Security partners: To prevent fraud and protect against cyber threats.
  • Game providers: Only the minimum data necessary to operate gaming services.

When Information Will Not Be Shared

  • To advertising or marketing companies.
  • To data brokers or data traders.
  • To any unrelated third party without your consent.

6 Cookies & Tracking

R222 uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser.

Types of cookies used by r222

  • Essential cookies: For login sessions and security. The platform cannot function properly without these.
  • Performance Cookies: For analysing page loading speed and user experience.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics cookies: To understand platform usage — all data is anonymised.

You can manage or disable cookies through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

7 Data Retention Period

R222 does not retain your data beyond what is necessary. A defined retention period is set for each category of information.

  • All data is retained for as long as the account remains active.
  • Financial records are kept for up to 7 years after account closure to meet legal requirements.
  • KYC documents are retained for up to 5 years after account closure.
  • Login and session logs are automatically deleted after 90 days.
  • Support conversation records are retained for up to 2 years.

After the retention period, data is securely and permanently deleted or anonymised so that individuals can no longer be identified.

8 Your Rights

You have specific rights over your personal data on r222. These rights are recognized under international data protection law.

Right to Access Your Data

You can request to view what information r222 holds about you.

Right to Rectification

Contact support to correct any incorrect or outdated information.

Right to Erasure

You can request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we restrict how your data is used for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to object

You have the right to object to certain types of data processing.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 business days.

9 Third-Party Services

The r222 platform integrates certain third-party services to enhance your experience. These services may have their own privacy policies.

  • Game providers: Game providers such as Evolution Gaming and Pragmatic Play receive limited data solely for the purpose of operating their games.
  • Payment gateways: To process transactions with bKash, Nagad, Rocket, and other financial services.
  • KYC services: Trusted third-party providers are used for identity verification.
  • Analytics platforms: Anonymous data is used to monitor platform performance.

R222 signs a Data Processing Agreement (DPA) with every third party and ensures they meet our privacy standards.

R222 is not responsible for the privacy practices of external websites or services. We recommend reading the privacy policy of any third-party service before using it.

10 Minor Protection

R222 is an 18+ platform. Protecting minors is our highest priority. We do not knowingly collect or process any personal data from minors.

  • Age verification is carried out at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • Accounts suspected of belonging to a minor will be suspended.
  • Parents or guardians can report concerns about a minor's account by contacting [email protected].

If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

11 Policy Changes

R222 may update this privacy policy from time to time. When changes are made, we will take the following steps.

  • You will be notified at your registered email address before any significant changes take effect.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • A prominent notice will be displayed on the platform.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may close your account and withdraw your balance. We will always give you adequate notice and time to do so.

12 Contact

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please get in touch with us.

  • Email: [email protected]
  • Live Chat: Available at all times in the bottom-right corner of the platform
  • Response time: typically within 1–3 hours; up to 30 days for data requests

For more general questions, visit our FAQ page View. To learn about Responsible Gaming Responsible Gaming Visit the page.

Privacy Policy Related Questions

Find answers to the most frequently asked questions here.

No, r222 never sells or rents your personal data to third parties. We share only the minimum necessary information with partners required to deliver our services, and strict confidentiality agreements are in place in every case.

Yes, you can submit a request to have your data deleted. However, certain information may be retained for a specified period due to legal obligations, such as financial transaction records. To submit a request, email [email protected].

r222 only collects approximate location data via IP address — strictly for security and fraud prevention purposes. GPS or real-time location tracking is not used.

Your KYC documents are stored on servers secured with 256-bit AES encryption. Only authorized staff can access them for verification purposes. Documents are securely deleted 5 years after account closure.

Yes, for significant changes, r222 will send advance notice to your registered email and display a clear notice on the platform. For minor changes, the "Last Updated" date on this page will be updated accordingly.
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